[Resolved]  Flipkart — Received a wrong item in the box

I have ordered GTX 1650 Graphics Card on[protected] and I received a used dlink router in the box. This is completely unacceptable.
I have video evidence o[censored]nboxing this package received. I tried to contact flipkart customer care but they have rejected replacement for no specific reason. Neither they have provided me any refunds. I am expecting to solve this issue within this week or I have to send a legal notice as per the Consumer Act.
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Aug 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2021
Flipkart Customer Care's response
We will revert on it.
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