Flipkart — received an empty box, scam by seller

Address:

Chennai, Tamil Nadu, 600044

Respected sir/madam

I bought a game grand theft auto v on 3 november 2019. I received the item on 11 november 2019. I received an empty box with a small piece of paper mentioning a whatsapp number and an email id asking me to contact that... When i contacted, the seller sent me a link for file and asked me to download that, after downloading i realised that the file is a pirated version of the game and not the original. Also as per the seller description the game should be online playable but i was not able to do so. When i asked the seller via the same whatsapp number as to why am i not able to play online and i confronted him, he threatened me and my family (Attached is whatsapp conversation). When i contacted flipkart they say they cant help because the product is not eligible for return... They are using some loopholes to not honour a promise to a customer and are showing no intention of doing so.

I humbly request you to take action on flipkart and the seller and force to compensate me for the loss incurred to me. It gives me great pain to see my hard earned money is being stolen.

Thank you
A selva kumar
+91-[protected]