Flipkart — Received Damaged IPhone 13

Website:

www.flipkart.com

I have raised a complaint regarding receiving damaged item and flipkart asked me to reach out apple and for the same i have reached the apple but apple directly denied to replace that item they tld me that we do not cover phyical damage for issue releated to your damage contact the seller directly and after that i have contacted flipkart and they told me that kindly dont contact brand for this we will replace or refund your item with return and its more than asked time they are not responding to me indly resolve my complaint i am attaching the order ID and incident ID here kindly check it out and replace item asap
Order ID OD[protected]
Incident ID IN[protected]