Flipkart — Received damaged order

Address:	Sir, 1. I have booked above mentioned realme TV on 15 Jul 22 and I got message that item will be delivered in a week. 2. I could not get the item in a
Website:	flipkart.com

Sir,
1. I have booked above mentioned realme TV on 15 Jul 22 and I got message that
item will be delivered in a week.
2. I could not get the item in a week. On 21 Jul at 2300 hrs a rep called me that he
is coming to deliver the item at night. I astonished that item is supplied at night 2300
hrs. I told to come on next day for delivery of item.
3. He agreed to deliver the item on to 23 Jul 22. But could not come on given time.
4. On 24 Jul he called me that he is coming to deliver the item. I was eagerly
waiting of my item. When I saw the vehicle. The vehicle is fully loaded with different
items and all items are wet due to ongoing rain. I requested at use some tarpaulin over
vehicle to avoid damage to item. The tarpaulin was torn at many places and all item are
wet. He told we are coming like that only.
5. When I saw my item the TV box is fully wet with rain water and rep is telling take
item like that only. We are purchasing costly items from a reputed firm and agency is
not taking any care to supply the item in safe and good condition.
6. More over the rep was not talking properly.
7. It is requested to supply my order in good condition at the earliest.
8. Earlier also my realme android phone was delivered after 15 days.
9. And also is cancel without any reason for flipkart.

Thanks,
Karunesh