Flipkart — Received Damaged Product and No resolution has been made till date.

Order ID - OD[protected]

Have purchased wardrobe from flipkart worth Rs 10230/- on 10th October 2023 but have received damaged one and have asked for return.

As per their words they said maximum 72 hours I need to wait and my return pickup would be made but more than mentioned time have passed but still no pickup has been made neither had they returned my money back.

Who would be responsible for this huge amount??
Everyone has their budget how will i purchase another one??

Flipkart has really become a fraud Company just taking money from customer by fooling them.