[Resolved] Flipkart — received damaged product and no resolution is provided yet

[Resolved] Flipkart — received damaged product and no resolution is provided yet

J Jyotiswt00 from Hyderabad, Telangana

I have received damaged product (Eye shadow colours are mixed up) and they are not giving any resolution since 15 days. I have called multiple times to customer care support but no help. Wish master denied to accept the product saying we should mention the reason as used and not damaged. And after that when i called support they just say sorry and don't provide any resolution. Neither they are returning nor replacing the product. I am very much disappointed with this attitude. Was this information helpful? No (0) Yes (0)
Dec 15, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Flipkart Customer Care's response We will revert on it. Verified Support Nov 11, 2017 Flipkart Customer Care's response Replacement has been provided to customer hence closing the complaint from our end.
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