[Resolved]  Flipkart — Received defective product and now no refund or replacement

Website:

flipkart

I ordered a wireless Bluetooth realme headset and when i received the product i tried to use it but it was defective. Even after charging for 3hrs the headset was not even turning off. The product was utter defect.I talked with the helpcentre for help and they are telling me to directly contact realme service centre.Not even taking the responsibility of selling bad products.How are we supposed to buy from this site anymore.I hereby request a refund or replacement.