[Resolved]  Flipkart — received defective product now they are not responding to our calls

Address:Panipat, Haryana, 132103
Website:www.flipkart.com

I have purchased mobile phone from flipcart first of all in the morning they automatically cancelled my order then after having argument with them they send me the product and wen i received the product it was packed from outside but inside its seal was alredy open, when i tried taking the replacement then flipcart is not adressing to my complaints. I tried contacting them but they are not ready to disscuss my issue. I am having video of the defected product received. I made tge video while opening it.
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Oct 8, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Flipkart Customer Care's response
Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
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