[Resolved] Flipkart — received different brand and used shoes

[email protected]

from Delhi, Delhi

Address:

Alwar, Rajasthan, 301705

Hi flipkart,

I am totally frustrated and disappointed from your response regarding my issue which i am facing from one month.

I am calling again and again daily but not getting resolution of my issue,

Reason for return : material/shoes brand was not as per purchased or ordered, also it seems used and rough.

Reason why courier boy denying/avoiding to collect material for return : shoes/materials is not according to his/courier boy's record or request he is getting for return by flipkart,

Requesting you please co-operate, or provided solution without any delay as already it has been more than one month.

Was this information helpful?

No (0)

Yes (0)

Dec 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 24, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 26 Nov 19. It would have reflected in your credit card by 06 Dec 20. Request you to note down the bank transaction number 5704203802386844904049. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.