Flipkart — Received fake Apple Airpods pro from Flipkart on 23rd July 2022

Website:

www.flipkart.com

I ordered Apple Airpods pro from Flipkart order id OD[protected] on 22nd July 2022. I received the product on 23rd July 2022. When I tried to use it, I came to know that the product is fake. I also verified the same through Apple website. I tried contacting Flipkart customer care but they are disconnecting phone after listening to my issue. They never called me back even if the calls were disconnecting due to technical issues.
Here are the issues that I have with the product.
1. Packaging was broken and not secure.
2. Poor finishing of the box
3. No Embossing of the airpods logo
4. Noise cancellation doesn't work at all.
5. Apple website can not recognize the serial number of the Airpods pro.