[Resolved] Flipkart — received wrong product and blocked my account

umeshiit2008

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110086

I have purchased a nike black slides with order number OD[protected] on 4th August.
I got wrong product, received puma red colour slippers . so I raised a return request for refund and drop a mail to Flipkart customer care .
First they accepted my return request but at night i got another mail in which they told that your order is cancelled and blocked my account.

This is the way they are doing fraud with customers. Instead of giving proper resolution they blocked my account.

I request you that plz look in this matter and give me satisfactory resolution .

+1 photos

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Sep 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

Flipkart Customer Care's response Hi Umesh, We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.