Flipkart — Received wrong product and now not getting any resolution from Flipkart

Address:

D- 408 rajaji puram, Lucknow

My name is Shivam Dixit from Lucknow, I have purchased dining chairs from Flipkart, but unfortunately I got wrong product. I have requested for return, so the customer support told me about the visit of technician for the verification of the product. I got the date of 25th August for technician visit but no one has visited for the verification. I also got a call from Flipkart rajasthan, the executive asked me the photo of wrong product that I received, I had immediately shared the photo and he promised me about the resolution. But since then there was no response from their side neither any technician visited.
And the most important thing that the customer support is unable to provide me any resolution, and they are also started being rudely and just in hurry to cut the call.
I request you to please solve my issue as soon as possible and get me the right product as I have made the payment. Please don't trouble me any more as I spend my hard earned money. Necessary details are given below.

Order I d- OD[protected]

Name of product:. Allie Wood Sheesham Solid Wood Dining Chair

Date of delivery 19 th August 2022