Flipkart — Received wrong products.

I had filed 3 complains in flipkart customer support on[protected] afternoon but instead of looking into my complains, flipkart team had blocked my account in the evening on the same day ie.,[protected]
Hence immediately around 9 pm i contacted customer care to know, why is it so. They could not tell me the reason for it but they registered my concern and said that on or before[protected] the concerned team will contact me for it. After waiting for the expected time frame, every single day i call customer support and tell them the entire story, they say that they are escalating the matter and within 24 hours the concerned team will call and mail me along with the resolution. Like this they are just postponing the matter from[protected] to 14 to 15 to 17 to[protected].
During this time frame, i wanted to return an item whose 7 day return policy is ending today but since my account is blocked, i was unable to put it's return request.

My account has now been permanently blocked, according to a mail I received from Flipkart on October 17, 2022. What a terrible thing, flipkart suddenly blocking its consumers' accounts. The complaints I filed prior to Flipkart blocking my account are what currently have my attention.

First of all, Flipkart has begun sending incorrect goods, i.e.

1. I purchased a lace-up shoe but received a walcro shoe

2. I ordered a brown-colored purse but received one in red.

3. Ordered a Action company shoe but received it in a flipkart cartoon instead of the real shoe company box.

And the worst thing is that nobody at Flipkart is even present to listen after all of this.

I want, what?
My complaints should be handled properly as I submitted them before Flipkart disabled my account.
You are responsible for returning the products of this order with any product we have an issue with, since we placed the current order after carefully reading all of the return terms and conditions of all the products.
After that you can proceed with freezing the account.