[Resolved]  Flipkart — Redmi 2 i cant receive incoming calls touch not working

I puchased redmi2 from filipcart and got deliverd my od no[protected] i connected the phone i found it is not working properly i contacted flipkart they said their expert will conact me affter making 100 of calls the expert told me to update the device i did that also still the issue is not resolved affter fed days i called again this time they told me tostay on the line i stayed on the line 10 minuts that call cost me 25 rs then they told me their expert will call me next day at 6 30 pm i stayed at the phone up to 7 oclock i didn get the call and also they told me to download and instal the flipkart app that also i did still i waiting all i want is resolve the issue or take back the phone i purchased the phone for my urgent use if it is not not serve that purpose then what is the use i feed up with calling and tyeping email i spent money not for get harrassed

Jamydevadassjamysigngmail.com