Address: | Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village,, Bangalore, Karnataka, 560103 |
I had placed my order for redmi 8 on 16th october 2019. (Order id:
Od[protected] on 24th october, i received a message that the order has been processed and arrived at the gurgaon courier facility. Around 12pm, i received another message that my order has been cancelled. Upon calling flipkart customer care, they said that the order has been cancelled from my end. However i received no cancellation call request from flipkart. My friend (Who has ordered the phone) got a message, received a message stating that the order was cancelled due to the courier partner not being able to deliver it to our address, when in fact i had ordered the same phone on this very address. I have waited 1 week for this phone only for the order to be cancelled one day before delivery. I would have to go through all the hassle again, and wait for another week if i were to place this order again. I needed the phone urgently and flipkart has been of no help to me, rather than placing the blame on us.
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