[Resolved]  Flipkart — redmi note 4 order cancelled without notice

Address:560011
Website:Flipkart

Hi,

I have ordered redmi note 4 on big billion day sale. Order id
Od[protected]

And flipkart shipped as well, but as per them it is misrouted to chennai.
The order is shipped from bangalore itself and delivery location is also bangalore how can it was misrouted to chennai. It is unbelievable.
I called customer service and told them to send it back to correct address. But they told it cannot be delivered since it is misrouted.

Even though it is misrouted it’s a mistake of courier partner not from myside so it can be delivered to correct address with little delay.
But flipkart cancelled my order without informing me.
As per the below tracking the product is back from chennai to bangalore so they can ship it easily.
What is the need of cancelling the order.
Is this is the game played by flipkart to get more price than offer for that product.
If they are not ready to give in such offer why they made it in big billion days.
This will definitely spoil flipkarts reputation.

Sun, 1st oct
6:30 pm
Bengaluru
Received at motherhub_blr
Sun, 1st oct
6:41 am
Bengaluru
Dispatched to motherhub_blr
Sat, 30th sep
11:26 pm
Chennai
Received at chennai sort facility
Sat, 30th sep
12:33 pm
Chennai
Dispatched to chennai sort facility
Sat, 30th sep
12:09 pm
Chennai
Received at amijikarai hub
Wed, 27th sep
4:55 pm
Chennai
Misroute (Other city misrouted)
Mon, 25th sep
5:36 pm
Bengaluru
Received at motherhub_blr
Mon, 25th sep
3:34 pm
Bengaluru
Dispatched to motherhub_blr
Mon, 25th sep
3:22 pm
Bangalore
Received at motherhub_blrf
Mon, 25th sep
1:49 pm
Bangalore
Shipment in-scanned at motherhub_blrf
Mon, 25th sep
1:49 pm
Bangalore
Dispatched to motherhub_blrf
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Nov 5, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 02, 2017
Ritika Mittal's response
I have ordered that redmi note 4 in white gold colour from your site and it does not work properly I have mentioned my problem and want to replace my phone as quickly as possible...
Verified Support
Oct 03, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Oct 05, 2017
Flipkart Customer Care's response
We informed customer the the order was cancelled due to courier constraint hence closing the complaint from our end.
Complaint comments 

Comments

I have ordered the redmi note 4 white gold color phone from flipkart and it has been not more than one month. It suddenly doesn't display the screen and it happens twice. My phone was in warranty for 6months so I want to replace my phone as quickly as possible because I face a lot of problem in all that..

Vu let TV - 32K160M/5688, not working in TV before three days, purchase in[protected], please help service I am poor people (fisherman)

: On the big billion day, i have ordered a printer, , and i paid for it, and still i was not delivered, , , they are saying various reason, and doing fake promise, , But still status of order not processed...

Accounts reactive plz
I made mistake in ordering the product on your website... N I regret for it
I bought a Redmi 3s mobile on 5.10.16.my order I'd is OD[protected]. My mobile was automatically reboot daily 4 or 5 times. some time it was not working. I am not satisfaction about the product.
please kindly replace the mobile as soon as possible.

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