[Resolved] Flipkart — redmi note 5 pro prepaid order cancelled by flipkart

bunty4100

from Mumbai, Maharashtra

Address:

110058

I order redmi note 5 pro black color 4gb ram 64gb varient order id od[protected] from flipkart on 25 april. The seller ship my item on 25 april via ekart logistics tracking id fmpp[protected] but i dont know why seller cacelled my order 9 to 10 hours after shipping my item. When i contact flipkart they told me the order cancelled by seller. When i ask them what is the reason behind this they have no proper reason behind the cancellation.

The redmi note 5 pro is flash sale product and its available only once a week on wednesday and its out of stock within secs. This time i booked suceessfully and also pay 13999 from my debit card. Now the cancelled my order without any reason and refund will be in 6 day. But i want my item. They waste my time and money to order it. Also my money is block for 6 days

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Apr 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 30, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@mailtrix.net, if you want us to reopen the case, kindly revert on the same mail.