[Resolved] Flipkart — Refund amount 630 | |||||
I ordered OBDIR Boom Beat sound Headphones from flipkart on Friday 9th july 2021 And I Delivered it on saturday 17th july 2021 Some technical in Headphones some charging problem I returned the headphones on Monday 19th july 2021 But Amount is not refund I contact to flipkart customer Answered that Amount will be refund on 9th August 2021 at 4:25pm ... But the amountI is not credited in my Bank Account. Again I contacted a flipkart customer and he answered that please send the mini statement of Bank Account... It took two months but the amount is not credited to my account... I think SBI resolved this issue. I think so... flipkart is not taking responsibility for this issue. Please refund my amount. It is 630 rs Bank reference no :[protected]GN00010XXXXXXX. PLEASE HELP ME FOR THIS ISSUE... I aso did a mistake flipkart asked account number but I gave the card number... Was this information helpful? | |||||
Nov 9, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 Flipkart Customer Care's response Order ID: OD[protected]:Hi Team, This is the most unprofessional and unethical way of promoting the business. As I have placed an ordered " Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360 Tbl - Teal Special price"Product: Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360Items: 3 (different size varies)Order Date: Sep 20th, 2021Order ID: OD[protected]Product delivered: 24th September 2021Order Price: RS: 7361 + 188 Supercoins But it got delivered with only 2 items (55 +65 inches) in it so in response to it, I have requested for replacement on the same day of delivery (24/09/2021). The replacement request has been rejected and shared all necessary documents in order to process the Refund request. Documents were collected several times for me yet the end result is the same this time too. The reason for the rejection understated is not satisfactory and irrelevant. Flipkart is well known for providing products with the actions/ consent of the customer and honoring the time and effort spent by the customer. I am a Flipkart Plus member and placed several products through your Flipkart applications. I am clueless where is the problem lying? I expect complete transparency as my refund request is canceled. It will be very unfair on the Flipkart part if proper justification is not provided in the matter as my documents were collected several times clearly promising me that the application will be approved. Please don't drag me into such a situation that I might need to lodge a consumer complaint, thereby deteriorating the E-commerce giant(FLIPKART) reputation. I have attached all necessary documents and email attachments for your reference. On the contrary Verified Support Oct 05, 2021 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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