[Resolved] Flipkart — refund amount has not been credited

Kerthika

from Coimbatore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600114

I ordered blue heaven lipstick on 18 april which is worth157 rs due to late delivery i cancelled that on same day i got a notification stating that they will refund my amount with 4 days which mean on 24 april i waited till april 27 april the amount has not been refunded i called them and asked about my issue they said that my amount has been refunded it's a issue with your bank kindly contact your bank to know more details i have seen a same type of issue faced by another person in this page so iam too raising complaint regarding this issue the amount of my order might be chilly but this could happen in high level so sir / madam please have a look and kindly resolve my issue i will be thankful to you..

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Jun 6, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on April 20, 2019. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.