Flipkart — Refund

Address:Ernakulam, Kerala, 682505

I had ordered dk derby kohinoor black sneakers on june 10 th with order id;od[protected] and it was cancelled due to some problems and flipkart give a email that refund will be done on july 1and it is not refund till now
They have told that it is refunded contact your bank i have checked every day but no
I had contacted my bank they are telling no transaction was made on last month
Please help
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