[Resolved]  Flipkart — refund cancel

Address:House No-145, gujjar dairy, gautam nagar, New Delhi, Delhi, 110049

After buying this phone i didn't use a single day, after unboxing within hour it started heat up and i inform you same day. From that day every time you are ignoring my complain and cancel my request everytime without any solution. I sent vedio of that phone on off automatically to your technician. Again you are solving my problem without replacing my phone and without any contact, can you explain is this my mistake to trust you. Now you are saying visit cervice center even my phone is in replacement period. Is this your way to serve costumer, then you should put this in your policy that once you will buy it will be your responsibility even we can send defective phone. Once you pay 16000 and we will send one phone. That's it later you use that phone or not shop will never responsible for this. Put this line in your policy, at least later no one can buy products from your shop.
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May 1, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We definitely understand your concern. We'd like to inform you, due to a nationwide lockdown because of COVID-19, order deliveries services have been paused. We are actively working to ensure we can serve our customer's essential needs during times like these and hope to resume services soon. Request you to get back to us, once the services will start.
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