[Resolved]  Flipkart — Refund Delayed by 21+ Days

Hello,

This is in reference to the defective duplicate product received from Flipkart.

I ordered Aipods Pro on July 20, 2022 and delivered on July 26, 2022.

When I opened the package, I found it a duplicate, low quality airpods whose built quality was terrible, packaging was not good and few parts were damaged. Its noise cancellation was not working.

I verified it with the Apple Store and they confirmed that It is a duplicate product.
Very Bad experience with flipkart.

I raised a request for refund but the delivery agent denied the refund as per them the ticket was raised in the wrong category.

It has been 21+ Days, still pick up & refund has not completed.

I want my money back as soon as possible.

I have raised multiple tickets with Flipkart but not getting any resolution.

Hence, I have raised a complaint in the consumer forum and will be filing a legal complaint if I didn't get the resolution within an hour.

All the proofs, evidence, original bill attached.

Details are as follows:

Order Id: OD[protected]
Invoice No: FAK[protected]
Refund ID:[protected]

Muztaba Rahber,
+91-[protected]
+1 photos
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Aug 7, 2022
Complaint marked as Resolved 
Update - Pickup Done & Refund initiated on Aug 7, 2022. 9 Days late after raising a complaint in consumer forums.
Flipkart customer support has been notified about the posted complaint.
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