[Resolved]  Flipkart — refund for a product od[protected]

Address:	500081
Website:	www.flipkart.com/order_details?order_id=OD212219580340470000&src=od&link=order_number

Order id: od[protected]
Order placed: 3rd may 2018.
Order cancelled: 8th may 2018
Amount: ₹10, 813through credit card-emi

Issue was supposed to be resolved by 17th may 2018. On 17th, i got a message saying it will be resolved by 19th. Then it was rescheduled again and again. On 28th may, i was told that the issue will be resolved by 4th june 10:30 am. Again, i got a message saying that it will be resolved by 8th. The team has rescheduled the deadline for the 8th or 9th time.

1 emi has already generated and i had to make the payment. Now the 2nd date is approaching and there is no progress in the refund. Every time i contact the customer support they have the same reply saying the issue has already been escalated to the concerned team and they are working on it.

It doesn't take a # month to post a refund. ₹10, 813 is a huge amount and each month i am paying ₹3682.69 for no reason. On top of that i had to pay around ₹70-80 as interest for the purchase which this # company is not going to reimburse me with! Please escalate this issue to the higher level. I am expecting a call back in the coming days.