[Resolved]  Flipkart — refund for casotec back cover

I am athira. S
I ordered for a casotec back cover for moto c plus - order no
Od[protected] and i got sm other cover for moto e4 plus. So i gave a
Request for refund. But my request is still being processed. I hope u will
Consider it. So please at least replace it if you cant refund it because
Its of no use. Its the first time i bought a product from flipkart myself.
If this is how you provide your services, then i dont think this would
Encourage anyone to purchase from flipkart again. I was so excited to get
My back cover but when i opened the courier i was so disappointed. Again i
Am requesting you to please take it to consideration.
Actually its not fair to make a customer request for something that is your
Mistake.
Thank you...
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Jan 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 17, 2017
Flipkart Customer Care's response
Issue: Different product received

Resolution: We had interacted with the customer, apologized and as per her return request provided the refund for the product after product pickup. Hence, closing the complaint.
Complaint comments 

Comments

I have order for helmet.
Helmet order I'd:TX[protected]

Already paid the amount. Please give status ... Order not approved . kindly approved the order and dispatch the material please give me feed back

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