[Resolved]  Flipkart — refund for watch

I have ordered a watch from Flipkart & i received different watch from what i ordered, therefore i requested Flipkart to return the money but they are rejecting since last 10 days. if i complain about it they don't even investigate it they just give me same reply all the time. below there are some proof of product which i have ordered & what i got.Also there are some screenshot of mails which i am getting exact same every time i lodge my request. i have done this 7 to 8 times but this customer service i am getting. i don't want anything else except refund for this order so i please request you Flipkart to stop cheating with people and give them what they have paid for. i ordered this on 25th may. if you cant solve this issue unfortunately i need to find some legal way to sort this out because this is not the way to reject the refund.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
Flipkart Customer Care's response
Hi Manthan,

We need to inform you that your recent order for the 'Armani Exchange AX4354 LADY BANKS Analog-Digital Watch - For Women'. We regret to let you know that your request for a replacement of cannot be fulfilled by the seller, As the courier partner has confirmed delivery of the item to the customer with the product being intact.
Jun 12, 2019
Updated by manthan1230
can you just investigate little bit & look for this matter as i have not received the product which i have ordered so please check it & stop pasting same reply everytime
Complaint comments 

Comments

But how is the product intact if i have not got the product which i have ordered why you are posting same thing everywhere cant you see that i have posted some screenshots which is exact same with your comments
Cant ypu investigate something and then post comments

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25443
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information