[Resolved] Flipkart — refund has not been received

rocky162

from Bengaluru, Karnataka

Address:

560079

Refund has not been received till now it’s been 18 days.in the app it shows refund has been completed. I’m not happy with flipkart customer executives as they are not responding my call and i’m getting a message we could not reach you when i’m reaching your customer service representative they are disconnecting the call while talking and they are not capable of resolving issue. They are cheating customers without there knowledge

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Nov 28, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 22, 2019

Updated by rocky162 i have been charged by bank for late payment due to flipkart since i made a payment through credit card.

Oct 22, 2019

Updated by rocky162 the customer service is worst they keep me on hold after sometime they are disconnecting the call and sending a message, "we apologize for not able to continue with our conversation" how fair is this ???

Verified Support

Oct 23, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,

We are sorry for the trouble caused. We're writing to you about your Mi Band 3 with order ID OD[protected].
We’d like to let you know that the seller has confirmed that the refund Of Rs.1799/- has been completed on 25 Oct 2019 and should be reflecting on your account within 5 business days.

You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number NFT[protected]GN00075XXXXXXX.
If they are unable to help, you may raise a dispute with the bank's grievance cell.