Flipkart — Refund is getting rejected,team is not contacting me

Address:	Vijayawada
Website:	Flipkart customer care

I ordered a samsung 980 pro 1 TB SSD but i received a empty box so I have complianed about this and Flipkart told me refund will be intitaed but is getting rejected by seller.this have been done repeatedly but I'm not getting my refund.so again and again I'm contacting customer care and higher team but they are not solving my problem as they are giving a expected and asking me to wait for that date but no one is contacting me and again they are extending the problem solving date .it is keep on repeating but my money is not getting