[Resolved] Flipkart — refund is not credited in my account | |
As i oder from flipkart card by using my debit card and immedealty i cancelled it. They said me that they have transferred your refund to your bank in 16 of july 2019 and it is credited before or on 24 of july, but sir i still didn't get my money back. I also called and talk with flipkart card customer service and also file a complain. But nothing doing. They said your issue should be resolved on 27 july, then said on 29 then 31 and now said on 1 of aug. They extending the days., everytime when i talk to them they extended the date for resolving the issue, but not resolve it. They told me to contact with bank but bank official said we can't do anything you have to resolve it with flipkart card it. But flipkart can't did anything for resolving this matter. My order no. Od[protected] Was this information helpful? | |
Sep 10, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 30, 2019 Flipkart Customer Care's response Hi, We are sorry to hear that you’ve not received the refund of your order ID OD[protected]. The seller has refunded on 16 Jul 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. | |
 1 Comment | |
Comments
I ordered Huggies pant XL ₹566 and huggies dey M size ₹503 on 15July 2019 and cancelled it on 19 July 2019. I got a message saying my money was refunded & will be credited by 23July 2019Today is 29 july yet still no refund.i called FLIPKART& they told me to initiate with the bank.So I called the bank toll free number to inquire about my pending refund from flipkart but was told there is no refund. Seriously this is frustrating. I called them today in the morning and was told to wait till 31 july 2019. Let’s see what the next excuse will be. Flipkart is not giving resolution only excuses and extending our dates.
Reply
Maipo's reply, Jul 29, 2019
Refund my money immediately. I have cancelled all the other stuffs that I have ordered from FLIPKART. I’m just scared that FLIPKART will betray me again. I will not make the mistake of shopping with FLIPKART ever again
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information