Flipkart — Refund is not processed

elvin vincent3466

Address:

kothamangalam ernakulam

I have purchased a sony wireless bluetooth headphone of rs.3290 when i recieved the one side wasnt working so i return the item. They sent a mechanic to see if it was true and the next day a delivery boy taken the product. That was more than one month ago. By the flipkart procedure my refund should be intiated by 3 buisness days but i didn't get my refund so i called customer care they said in 2 days you will get your money. I have called them more than 20 times now in different days till now, they have posponed the date more than 12 times still i didnt get my money. They assured me 5 days ago in 48 hrs you will get your money and still i didnt

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2020

Flipkart Customer Care's response We will revert on it.

Jul 18, 2020

Updated by elvin vincent3466 customer care called me 3 days ago and asked for bank details again, and i give them the details they said within 78 hrs you will get your refund also they said they will call me for the update .as always they lied i didn't get my money and they aren't picking up when i called . i need my money, or tell them to give that money to the flip kart delivery store near me, i will go there and take it myself

Jul 24, 2020

Updated by elvin vincent3466 didnt get my refund, and i've added proof

Jul 24, 2020

Updated by elvin vincent3466 they also sent a msg of getting around 16000 to my account ...fake msges from flipkart

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Comments

elvin vincent3466

i didnt still get my money they said they will give my money in 3 buisness days .they need to understand i worked very hard for that money im not an adult so this amount is very huge to me once i returned it they said i get my money in 7 buisness days so on the behalf of their word i took loan from someone to buy another from a nearby shop i was supposed to give back money since i didnt get my money i had to work 7 days in a company to give that money .i had every right to be angry when i called customer care but still they said it will be refunded in one day, two day still they are lieing