Flipkart — Refund not credited and order not delivered.

Address:	Flipkart Private Limited, Bengaluru, Karnataka, India
Website:	www.flipkart.com

I ordered some products from flipkart on 16th July, 2022, bearing order id: OD[protected], for which I prepaid, they were supposedly to be delivered by 20th July, 2022, but instead I received a message from flipkart stating that delivery was delayed due to logistical constraints. Therefore, on 23rd July I cancelled the products and was supposed to get refund within 1 working day, but when the refund was not credited by 25th July I contacted the customer care. After stating the issues I was assured that the refund would be initiated by 28th July, and on 28th I received a e-mail stating that the problem would get resolved by 7:01 pm, 29th July.
I called the customer care again on 29th July, 8:00 pm, I briefed them about the entire issue, to which I was told that Flipkart was unable to contact the seller, and the deadline was extended to 1st August.
There are several products that have not been delivered as of yet due to logistical constraints( actually they have not been shipped yet).
I want flipkart to refund my amount (Rs. 1180/-) at the earliest and pay me a compensation for all the physical and mental stress that I had to go through due to all these issues, and also request them to deliver the products at the earliest.

Jawed Nehal Siddiquee,
OD[protected]
M.No.: [protected]
Email ID: jawed.nehal786.[protected]@gmail.com