[Resolved]  Flipkart — Refund not credited but marked as completed in flipkart order page

I have purchased 2 books in flipkart for Rs.590 on 1/12/23 with Indian bank through net banking and cancelled the order on the same day.
Flipkart initiated the refund on 1st December 2023 and told me that they have processed the amount and it should be credited in my account by 7th December 2023.
I checked my account on 7th December but the amount was still not credited in my bank account, I followed up with Flipkart and they informed me that they have processed the amount and
shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the
bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side
and asked me to contact my bank. Please find the details provided by Flipkart.

order id OD[protected]
product 1 Refund Reference ID: ZT[protected]M37UK02
product 2 Refund Reference ID: PZT[protected]M37UK03

Please help me out of this I have been calling flipkart multiple times still I am facing the same issue, kindly do the needful to credit the refund to my account.Flipkart Refund amount not credited yet in my Indian bank account
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Dec 22, 2023
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
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