[Resolved]  Flipkart — Refund not done against cancellation of order id - OD[protected]

Dear Sir

This is to inform you that, I have ordered a product from flipkart having order id no. - OD[protected]. The product was a combo pack of 120 pcs of huggies diapers, but we have only received 60 pcs and I have also paid the amount for the same(via COD). Then we have raised a order cancellation request and refund of the amount but till date we have not received any refund of our amount.

I have also raised a incident report of this issue with incident id No. - IN[protected]. It was as told to me that I will get a call from customer care team regarding our refund but till date we have neither received our refund nor any call from flipkart.

so request you to kindly do the needful to refund our amount or else I have to raise a complain in Consumer Forum regarding this matter.

I hope that I will get a favorable response from your end.

Thanks
Sourabh Rakshit
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 22, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.867 for order ID: OD[protected] on Nov 20, 2020 and should have reflected in your bank account by Nov 23, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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