[Resolved] Flipkart — Refund not done against cancellation of order id - OD[protected] | |
Dear Sir This is to inform you that, I have ordered a product from flipkart having order id no. - OD[protected]. The product was a combo pack of 120 pcs of huggies diapers, but we have only received 60 pcs and I have also paid the amount for the same(via COD). Then we have raised a order cancellation request and refund of the amount but till date we have not received any refund of our amount. I have also raised a incident report of this issue with incident id No. - IN[protected]. It was as told to me that I will get a call from customer care team regarding our refund but till date we have neither received our refund nor any call from flipkart. so request you to kindly do the needful to refund our amount or else I have to raise a complain in Consumer Forum regarding this matter. I hope that I will get a favorable response from your end. Thanks Sourabh Rakshit [protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 12, 2020 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 22, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.867 for order ID: OD[protected] on Nov 20, 2020 and should have reflected in your bank account by Nov 23, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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