Flipkart — Refund not done received after return

I purchased a fossil watch and it was not as described on the website so I returned it .they said refund will happen within 3 working days and its been 5days. Money is not back in my account. I contact customers care they say its pending from my bank end.but bank hasn't received any request on this
I have spent my entire day trying to get clear picture on what's happening .flip kart has worst customer service.
Please help me get the refund ASAP.

My order id OD[protected]
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Flipkart customer support has been notified about the posted complaint.
Dec 20, 2016
Updated by Krupa5
This has made me lose confidence on flipkart.don't think of buying anything more
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