Flipkart — Refund not initiated for flipkart pay later

Website:

Flipkart.com

I orderd some product of worth rs 15989 through flipkart pay later on emi basis for the tenure of 12 months on october 31st 2021..and on the same date i paid my first emi of rs 1496..but i cancelled one of the product from the order the order... And out of 1496 that i paid, the worth emi of the cancelled product is 823...but still i didnt get the refund to my account... And the flipkart customer executives dont know how i will get the refund... But i need my refund back to my account