Flipkart — refund not initiated in account

Flipkart — refund not initiated in account

L Lovlin Rath from Siuri, West Bengal

Hi, I am lovlin rath from odisha. I have placed two nos of sarees. Due to quality issues i requested for refund. Seller didnt refund the amount within the promised date. When i am complaining them why its late, they are only saying to ask in bank regarding the issue. As per their word i haved enquired in bank also they said nothing has been done. Kindly help me in this regard. Very bad service from flipkart. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Oct 29, 2019 Updated by Lovlin Rath flipkart customer care is saying they have initiated the amount but till now i havent received the amount Verified Support Oct 29, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing about your 'Ruchika Fashion Checkered Handloom Handloom Cotton Viscose Blend Saree' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 18 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the (UTRN : NFT[protected]GN00028XXXXXXX) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Oct 30, 2019 Updated by Lovlin Rath I have already visited to bank and given the utr no and they checked and denied that no such payment has been done. And here bank cannot do anything as they dont have information regarding this .They told me to talk with you . Also they said that you ask your seller to check your bank whether your bank has initiated the amount or not.Bank said it is flipkart fault and they should check at their end, here bank cannot do anything. So I also request you to please ask your seller why the amount is not reflecting in my account if the amount has been initated. Also provide me the proof from your seller towards refund initiation. Oct 31, 2019 Updated by Lovlin Rath wat happened flipkart .your seller dont have proof or wat. IF i dont money den i will file a complaint in consumer court take for granted. No reply from your end. very bad service . Nov 04, 2019 Updated by Lovlin Rath wat happened flipkart no more msg from your end.
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