Flipkart — Refund not processed till now for Order ID - OD[protected]

Address:	India
Website:	www.flipkart.com

On 12th March I made the payment for an article (Order ID - OD[protected] which got cancelled immediately after I successfully made the payment. Since then, flipkart customer service is giving me timeline after timeline without initiating refund. Now they are telling me to approach the bank but the bank says the amount has been credited to flipkart account. Bank is saying it is the responsibility of Flipkart to initiate refund, which they have not. Its a matter of shame that we have to call and text flipkart countless times for our own Money.