Flipkart — refund not provided for mobile

I returned my mobile on 17/9/20 and refund maximum date was 18/9/20 and after complaining continual i got next date for solutions and now waiting for 5 days still the solution is no where to get
Just for 5 minutes refund transaction processing flipkart taken five days and still refund not provided as per the govt. Policy flipkart violating the policy

And after contacting in email and customer care number still the refund not provided within 24, 48, 72 hours it's more than five days

The given timeline continuously extending everything having the limit and as per the govt policy flipkart violating the limit

It's last request from my side to provide the refund and not create the mental pressure on me

Order i'd - od[protected]

Without providing refund flipkart marked it as refund
+1 photos
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Realme X2 Pro (Neptune Blue, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 24499/- has been completed on 17 Sep 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Sep 26, 2020
Updated by [email protected]
Are you insane Flipkart my mobile cost me 29999 and already written above that 24499 already received what you did with my 5500 rupees

Fraud and fake promise I don't need here you 5500 rupees why not credited to me just tell me about that

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information