[Resolved]  Flipkart — Refund not received after cancellation of order immediately

Address:Bangalore, Karnataka
Website:www.flipkart.com

I tried to book xiaomi redmi note 4 dark grey color 64 gb variant by flash sale from flipkart.com on 26th may, i successfully added that mobile in my cart and payment of rs. 12999 for the same but after payment when i saw the order status flipkart automatically changed the dark grey color phone to black color phone, so i cancel the order they said your money is refunded to your original payment source within 6 days, after 6 days when i checked my account there is no money received, so i complaint to flipkart, they said that your money is successfully refunded to your hdfc bank account, but done the transaction from gramin bank (Rural bank) debit card, after that day i tired of complaining to flipkart they always said your money is refunded, till now i didn't got my refund, please help me to get my rs. 12999 and take strong action against flipkart, i attached the screenshot of my debited bank statement and flipkart dashboard

My flipkart account email id is : - [protected]@gmail.com
My mobile number is [protected]
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Jul 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
As per the mentioned complaint we have checked with the internal team got confirmation refund is processed and customer should contact bank.
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