[Resolved] Flipkart — refund not received as flipkart did not deliver the product | |
Hi i am rohith and my order i'd is od[protected] i ordered mi security camera and promised delivery date was 28th october but flipkart never delivered the product after repeated complaints no response and waited for almost a week and cancelled the order on 3rd november and agent from flipkart promised that refund will be processed in 24 hours and today is 8th november still no refund Was this information helpful? | |
Apr 14, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Flipkart Customer Care's response Hi, We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up from your address by 12 Nov 19 and refund will be reflected in your account within 8 business days. Nov 08, 2019 Updated by reddyrohith1991 Shipment returned and is delivered to seller Verified Support Feb 25, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 16 Nov 19. It would have reflected in your credit card by 28 Nov 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment