Flipkart — Refund not received for a product returned on 30th September 2020

Flipkart — Refund not received for a product returned on 30th September 2020

R Ranjan Vivek

Flipkart is not returning my refund for a order which was returned on 30th September 2020. Ever since I have been calling the flipkart people asking the whereabouts of my refund however I am getting harassed. My calls are not being answered or when I ask for a transfer of call to the supervisor the agents disconnect the calls. This is out right harassment and its just not acceptable. I will sue the Flipkart for not following its written protocols. As per the legal notice, flipakrt is to refund the money in 7working days with additional 24hrs, however its been 22 days since I am requesting my refund however all I receive is harassment & never ending waiting period. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Oct 22, 2020 Updated by Ranjan Vivek Flipkart is acting funny now. No action from there end for trying to resolve the matter. The customer care executives are giving false information with wrong transaction id for refund. I am officially filling a complaint with consumer forum for harassment I have been through & the cycle continues to enlarge. Oct 27, 2020 Updated by Ranjan Vivek Even after so many days there has been no attempts made by flipkart to resolve the issue. Having been calling them for almost a month now. Is there a way to get there attention?
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