[Resolved]  Flipkart — refund of 1868 not yet added to my flipkart wallet

Address:700032

For order od[protected] the refund amount of rs 1868 has not yet been credited to my flipkart wallet balance. I have paid through flipkart wallet balance and despite getting sms and email from your company that refund has been done successfully, there is no credit of the amount to my flipkart balance, which is the same as before the refund was initiated. I have raised multiple complaints via flipkart website as well as on their facebook page, they have promised that i will get the refund yesterday by night on 17th but nothing yet, its 18th. All they say when i contact is, refund has been made, if its made why is it not yet credited to my flipkart balance?

These representatives dont even have the basic way of checking my flipkart balance first before saying something stupid like the refund has been done, if it was done, my balance would have been changed and amount would be added, but nothing like that. So why do you lie or why are you being ignorant? I would want the refund at the earliest because i have paid through your own instrument i. E. Wallet balance, so there is no reason for these kind of harassment and delay.
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Jan 30, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 21, 2019
Updated by chams
Still waiting, no refund whatsoever and incident Incident: IN[protected] no one yet called me to say when will the refund be made, i have even mailed the e gift card details which was added to my flipkart wallet balance, so want the refund to my wallet balance immediately
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 16 Oct 19. Hence, closing the complaint from our end.
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