Flipkart — Refund of Air Ticket

jamsheddastur

Jun 9, 2022

Address:

IndiaFlipkart

PNR Number F7LNHM
BOOKING ID[protected]

I would like to explain in details. I have book the air ticket from Muscat to Mumbai & Mumbai to Muscat . I have traveled from Muscat to Mumbai on 20 May 2022. My return ticket was on 27 may 2022. On 25 May i have received email that your flight is reschedule so cancelled my flight.

SO it means i have not completed my Travelling, I should get my return ticket money. so status should not be complete.

I have attached 2 emails which came from GO FIRST that your ticket is cancelled & refund amount is 8888/- Second email stating that refund amount is processed to your a Agency Payment. Pl. go through my both attachment properly. It is self explanatory.

Payment Information
Payment Type : Agency Payment
Amount : INR 16, 418.00
Payment Date : 09 May 2022
Payment Status : Confirmed
Payment Type : Agency Payment
Amount : INR -8, 888.00
Payment Date : 25 May 2022
Payment Status : Confirmed

what i have understand that in flipkart status is not update properly. So check the details i have submitted & do the refund process of my balance amount 8888/-. If this email is not clear If call me so i can explain more in detail.

Regards

Jamshed Dastur
+[protected]

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Flipkart customer support has been notified about the posted complaint.

Jun 19, 2022

Updated by jamsheddastur Dear Aayat Bhat.

Today I have received the refund confirmation email from your company. The amount which they are mentioning is ₹6686.5/-
Refund Details
Refund Amount ₹6686.5
Great news, we’ll refund your supercoins, if you used them to pay for your booking. The cancellation fee has been deducted from the amount paid.

My question is y Cancellation Fee has been deducted When GOFIRST paid you full amount . Because of postponed of flight it was cancelled. I have to reach my destination same day.

I am very disappointed with this amount I have cancelled the ticket because FO FIRST has postponed the ticket
It was not my fault. Second when I Cancelled the ticket GO FIRST confirm that there will be full refund.
As GO FIRST promise they have refund 8888/- then y you are refunding to me 6686.5/- In my previous email I have given proof of refund amount which GO FIRST has refund to you.

I want my full refund.

This is wrong as per me.

Payment Information
Payment Type : Agency Payment
Amount : INR 16, 418.00
Payment Date : 09 May 2022
Payment Status : Confirmed
Payment Type : Agency Payment
Amount : INR -8, 888.00
Payment Date : 25 May 2022
Payment Status : Confirmed

Regards

Jamshed Dastur