[Resolved]  Flipkart — Refund of amount against Order no.OD[protected]

Address:

Ghaziabad, Uttar Pradesh

Sir, This is in connection to my purchase of mobile phone through Flipkart vide Order No.OD[protected] for which the order was place on[protected] and the phone was delivered to me on[protected]. I ordered for MOTO G 16 GB phone but the same is not functional properly, as the phone is getting hang and I am not able to download any attachment from internet. On[protected] lodged a complaint on your toll free number against the phone, and it was told to me that the problem will be resolved by[protected] and either the technical person will resolve the issue on phone or else the instrument will be replaced. I didnt get any call till[protected] and i received an e-mail stating that the problem will be resolved by[protected]. It is disappointing that Flipkart does not fulfill its commitment and extended the time period for resolving the problem. Now i request you to refund my money back and take back the defective mobile hand set at the earliest. Regards Shalini [protected] [protected]