Flipkart — Refund of flipkart giftcards not received

I had ordered iphone 13 128 gb worth 58598₹ using credit card and flipkart giftcard for Order ID - OD[protected]. Unfortunately order not placed but amount was debited from credit card and as well as giftcard. After few days I had received refund of credit card transaction value but not received refund of flipkart giftcards which were used for this order. The gift card no.s are [protected] and [protected] (showing zero balance). Complaint 6 7 times but not yet responding. My 20000₹ giftcard is stuck so request you to please look into it.