[Resolved]  Flipkart — Refund of my amount ,which was ordered on 03-july , as order is not placed and amount debited from my account.

On july -3, i ordered two panasonic tabs out of them one is order not placed and the amount debited from my account. as i am contacted the flipkart agency from 30 days onwards, they are negelecting.. i made payment of 9474 through google pay with linked SBI bank. google pay clearly saying that the amount credited to merchant account with proof of transaction id. but flipkart agency saying that amount not credited to mrchant account.no refund of amount 9474 to my account till now as it is around 34 days. response from flipkart is worst. they removed that item in orders list without solving the issuse.
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Aug 8, 2021
Complaint marked as Resolved 
I ORDERD two panasonic tabs on july-03, out of them one order was not placed and the amount 0f 9474 was debited.till no no refund to my account . as the flipkart agency saying that amount not creited to merchant, but as per bank statement and google pay transaction number, clearly shows that the amount credited to merchant account. around 34 days passed and no proper response from flipkart, tii now no refund. mail id : [email protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
Flipkart Customer Care's response
Hi,
Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the order ID". Hope to hear from you soon.
Aug 10, 2021
Updated by sairam1106
on july 03, as per my requirement i have ordered two panasonic tabs, out of them the first ordered tab was not placed and the amount was deducted from my account .. ORDER N0: OD[protected], i also raised an inquiry request, Incident: IN[protected], as your flipkart agency saying that the amount was not credited to the account. i contacted your agency for refund, as i have sended the bank satement, google pay transaction ID, google pay & BHIM complaint data as eveything in the data shows that amount credited in the merchant account succesfully. almost 36 days passed over till now i have not received te refund amount. flikart customer support also taking my bank details for refund process on 18/07/2021 ans after then no flipkart person responding til now. very poor mangement and service..not responding to the mails and last week they moved the item from my orders list without solving my resolution... some where there is a problem, we have to find out and resolved the issuse, it is the quality of large scale firms... but the response from flipkart is not in the proper way.. again i am sharing transaction details ..whic was done on jluy-03 around 02:56 a.m

Aug 12, 2021
Updated by sairam1106
No, reply from flipkart agency after sharing the details also...in clear..
Aug 26, 2021
Updated by sairam1106
Almost 14 days over, no response from the flipkart agency . Even registered in consumer complaints also.. each and every document also submitted to the flipkart..not even looking into the issuse ..very poor service by flipkart ...from July -3 onwards till today my issuse not resolved ..(refund of [protected]@ panasonic tab)..
Complaint comments 

Comments

My shipment ID FMPP[protected] not delivered yet. Date given was yesterday but there's no any solution found from your side. Please deliver it today itself you are giving very worst services i ordered three times but everytime you delayed my order and at last after 10days waiting I've to cancel so now I'll take action against you if i didn't get my order today.

on july 03, as per my requirement i have ordered two panasonic tabs, out of them the first ordered tab was not placed and the amount was deducted from my account .. ORDER N0: OD[protected], i also raised an inquiry request, Incident: IN[protected], as your flipkart agency saying that the amount was not credited to the account. i contacted your agency for refund, as i have sended the bank satement, google pay transaction ID, google pay & BHIM complaint data as eveything in the data shows that amount credited in the merchant account succesfully. almost 36 days passed over till now i have not received te refund amount. flikart customer support also taking my bank details for refund process on 18/07/2021 ans after then no flipkart person responding til now. very poor mangement and service..not responding to the mails and last week they moved the item from my orders list without solving my resolution... some where there is a problem, we have to find out and resolved the issuse, it is the quality of large scale firms... but the response from flipkart is not in the proper way.. again i am sharing transaction details ..whic was done on jluy-03 around 02:56 a.m

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