Flipkart — Refund of the product | |||||
Dear Sir/ Mam My registered email id on flipkart is [protected]@gmail.com and registered contact no. is [protected]. I have purchased one product with order id OD[protected]Redmi note 4). On 27-feb-2017 i have initiated replacemet request for my phone due to many issues like overheating, battery charging and discharging, charger ejecting etc. On 28-feb-2017 i have received call from flipkart but the call was not audible so call got disconncted and later on the replacement request was cancelled by flipkart. Then again i called fipkart they said please follow some troubleshooting procedures and then call us we will do smartcheck and approve your return request. After performing trouble shooting guidelines, i called flipkart and said we will arrange a technicial visit not smartcheck.sometimes they say ewe will do smartcheck and sometimes they say we will arrange tech visit. so i said i am i am doing job and i can attend tech visit after my office hours, they sai ok . later on i received call from technician and he said i can come between 10am to 6pm. this is not possible for me as i cannot waste my one day salary for this and there is no one in my home who can attend the technician So you are requested to approve my refund request as there is no other option because i can not call again and again i also have work of mine. further i have all the call recording that i had done with flipkart, i[censored] want i can share with you. Was this information helpful? | |||||
Flipkart customer support has been notified about the posted complaint. | |||||
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