Flipkart — Refund pending for 2 weeks ( not initiated )

Flipkart grocery is cheating us. I have one scheduled grocery item order ID - OD[protected] ordered on 10th sep ) scheduled to deliver by 16th sep and after calling several times, they were unable to deliver the grocery basket. Finally i have asked for cancellation on 21st sep and they have promised to refund it by 24 hours. But still no refund has been initiated.

Pls arrange refund of 3670 Rs immediately.

Flipkart is calling everyday telling that refund will be initiated within 24 hours but days are passing by without any resolution.

Consumer forum, pls help on this.
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Flipkart customer support has been notified about the posted complaint.
Sep 29, 2022
Updated by PRAMIT DAS
Cancellation requested on 21st sep but still cancellation status neither updated nor refund initiated. They have asked bank details on 21st sep ( which already provided on the same day ) and assured to initiate refund by 24 hours. Still pending after more than a week. Worst service ever.

Sep 29, 2022
Updated by PRAMIT DAS
Despite requested cancellation and refund of this order on 21st, still it's pending.

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