Flipkart — refund policy & product amount

Address:

A Block, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, Gautam Buddh Nagar, Uttar Pradesh, 201309

Od[protected]

Hi
I have concern about ur refund policy

I ordered ab product but i did not get the product as per my expected time so i want to cancel that order but i have concern
When i ordered the product i use my friends card but a fraudulent activity happen on his card we can't accept the refund on that particular card until the bank resolve the issue i don't know how long it will take so i called two three times regarding the same but there is no resolution i told them that they can provide me the refund and my different account or they can refund that money into flipkart account but they refuse that they can't help me regarding but my concern is that i can't accept the refund into the same account and i don't want your product. And i also surprised when i see the product rates today i was playing 450 rupees more in yourself you are just making us fool you are selling 1049 product in 1499 rupees i am just writing this you guys can help me that's only fine otherwise i'm going to file complaint in consumer court regarding this is this thing happen with someone else's who is making payment by card aur bank account
You guys have procedure whosoever making a payment in cash you guys referring their money in to their bank account and you are telling me that we can't refund your money into different account thet told me whatever mode you use to make payment we refund in a same mode.

So my concern is that why why you are not giving the cash whosoever making cash on delivery orders why you are asking for their accounts and all those thing to refund the money as per your company low you should give the money in the same way which you received you have to go the consumer address and give them cash if you can't then i can ask my money to be refunded into different account
Such a bad experience with flipkart first time nothing happened with me and i had to call through 4 times but no one help me so i am going to file a complaint about this so this thing would not be happened with other consumer.
And the thing is also surprising me that in big billion sale i am getting the product in 1499 rupees and now you are just selling at 1049 rupees that's great.