[Resolved] Flipkart — Refund request not catered

southpow

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	Flipkart.com

I ordered blue star split a.c on 22nd April 2017 which was delivered to me on on 23rd April 2017. As per their website installation was suppose to happen within 2-5 days nobody called me I was calling them every day for the follow up but they kept on saying that it will be installed on 5th day i called them n they said due to system issue we will try to install it on priority but nothing happened. So I decided to return the product n get refund first their rep refused to initiate refund request when I spoke to supervisor he initiated the refund n pick up request for the product but now pick up is not catered they are giving me a run around n I have to call them every they are least bothered about their consumers it's been 13 days product is kept packed in my home . Poor experience n service I want my refund asap else I will sue flipkart for mental harassment .

Manoj singh
Order#OD[protected]
[protected]
[protected]

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Jun 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Flipkart Customer Care's response We have initiated refund and we will do pick up of the product later. Sorry for the inconvenience caused. Closing the complaint from our side.