[Resolved] Flipkart — Refund Request rejected for unknown reason | |||
Hi Team, This is the most unprofessional and unethical way of promoting the business. As I have placed an ordered " Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360 Tbl - Teal Special price"Product: Hard Body Set of 3 Luggage - Photon Strolly Set 55+65+75 360Items: 3 (different size varies)Order Date: Sep 20th, 2021Order ID: OD[protected]Product delivered: 24th September 2021Order Price: RS: 7361 + 188 Supercoins But it got delivered with only 2 items (55 +65 inches) in it so in response to it, I have requested for replacement on the same day of delivery (24/09/2021). The replacement request has been rejected and shared all necessary documents in order to process the Refund request. Documents were collected several times for me yet the end result is the same this time too. The reason for the rejection understated is not satisfactory and irrelevant. Flipkart is well known for providing products with the actions/ consent of the customer and honoring the time and effort spent by the customer. I am a Flipkart Plus member and placed several products through your Flipkart applications. I am clueless where is the problem lying? I expect complete transparency as my refund request is canceled. It will be very unfair on the Flipkart part if proper justification is not provided in the matter as my documents were collected several times clearly promising me that the application will be approved. Please don't drag me into such a situation that I might need to lodge a consumer complaint, thereby deteriorating the E-commerce giant(FLIPKART) reputation. I have attached all necessary documents and email attachments for your reference. On the contrary, give a proper reason for the rejection or refund me a credit card amount with immediate effect Was this information helpful? | |||
Nov 5, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 Flipkart Customer Care's response We will revert on it.
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